Shipping Policy

We offer free shipping all over the world.

 

Destination country Shipping Time Shipping Free

United States

3-7 working days Free

United Kingdom

Germany

Canada

Italy

France

Spain

Europe

7-10 working days Free

Other countries

10-25 working days Free

 

Attention please:

*The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved. Asking for forgives for any inconvenience.

*If you received a tracking number from us but tracking is not updated since then, please don't worry. Since it is an oversea shipment, there is still another international tracking number that we could check, and you may send us email  support@tenstar-shop.com to check on the international tracking number and shipment. So it is actually updated and on the way to you, but it would take some time to get updated on the tracking number you firstly received. 

 


❤We will send you an email when your order has shipped, and you can review your order and shipping information and processing on your account, if you have registered. 
If you have not registered on our site, you can also track your order with your tracking number.

track your order

❤For more information about the delivery, you can contact us (support@tenstar-shop.com). We will get back to you as soon as possible.

Recommend for you